I'm a user researcher, writer, and content strategist because...
I scare people at parties. While most people make small talk about their recent holiday, I’m wide-eyed, urging you for more detail about everything from your projects at work to that time you thought you saw a ghost.
But in my defence, I scare because I care.
This hunger for storytelling led me to journalism, then technical writing, where I realised that instead of documenting solutions after the fact, I could apply my skills at the beginning to empower users to achieve their goals without help from a technical writer, and make them the hero of the organisation's story.